Sep 08, 2010 - 9:30 am (EDT)

Why Us

95% of our clients rate us "Excellent" or "Good" on overall quality of services. There are many reasons why -- here are just ten.

  1. Reliability
    At ClusteredGrid we pride ourselves in maintaining not only a fast but RELIABLE connection. Our commitment to maintaining a 99.9% uptime standard is backed by independent industry.
    This level of reliability comes from planning, not luck.
    - Multiple redundant telecommunications paths and carriers
    - Numerous secondary power solutions in case of emergencies
    - RAID mirroring
    - 24/7 monitoring, backups and security updates

  2. REAL Support
    We understand the importance of accessibility. That's why 24 hours a day, 7 days a week via toll free phone, instant live chat and rapid response e-mail, you'll find a representative available to assist you. Our response times lead the industry, and our staff of IN-HOUSE technicians and engineers is one of the most qualified, capable, and friendly you'll find anywhere.

    - 24/7 Toll Free Phone
    - 24/7 Instant Live Chat
    - 24/7 Rapid Response E-mail
    - 24/7 Support Forums
    - 24/7 Online Manual
    - 24/7 Thorough Documentation

  3. Feature Rich
    One of the biggest differences you'll find with ClusteredGrid is our breadth of included services. We've combined everything you'll need to get your business up and running online, and offer support for just about anything else you can think of. Even if you do feel we're missing something, our Virtual Private Server technology gives you the control to add new tools and software without waiting for us.

    - Huge amounts of space and bandwidth
    - FREE site building tools
    - FREE e-mail tools
    - FREE search engine tools
    - FREE e-commerce tools
    - FREE software applications
    - Stats, Shell, SSL, Static IP, CGI-BIN
    - And more!

  4. Security
    Perimeter fencing, green field space, card access, biometric entries, and mantraps all work to prevent unauthorized access. Because access to our Data Center isn't only physical, we have provided an unparalleled level of security and protection to our network.

    Our facilities support host-based virus protection, firewalls, real-time security alerting using intrusion detection scanners (IDS), and 24 hour monitoring from our Network Operations Center (NOC). Any potentially malicious activity can be curbed well before it happens.

  5. Facilities
    ClusteredGrid understands the importance of client data. That's why ClusteredGrid servers are supported by a world-class infrastructure engineered from the ground up to support just about any kind of contingency. We've taken the time to ensure that our data center addresses all forms of potential business interruption. From a localized power failure to a major earthquake, all it takes to bring down a company is a lack of preparation.

    Redundant telecommunications paths into the local fiber optics infrastructure are buried around our Data Center and supported by multiple fiber carriers. Tier 1 connections to the Internet backbone are available through multiple gigabit Ethernet connections with scalability to OC-48 and beyond. We are peered with Verizon, XO, Global Crossing, Level 3, and ELI.

  6. Experience
    With over 10 years in the Web hosting business and hosting over 70,000 Web sites, it's obvious we know what we're doing. Each member of our staff has been chosen based on their industry experience and is dedicated to our company and client-centric philosophy.

    Over the years we have continually worked to improve services and exceed our clients expectations. With ClusteredGrid, you can feel comfort in knowing your web hosting provider has a strong track record of providing quality and reliability of service. Best of all, things will only keep getting better.

  7. Innovation
    Most Web Hosting companies offer "Traditional Shared Hosting". This means you literally share your resources, applications and environment with potentially hundreds of other users in the same directory. Virtual Private Servers offer the latest advancements in hosting technology and represent one more example of ClusteredGrid leading the industry in hosting innovation.